FAQ

Frequently Asked Questions

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Technical Help5

First, make sure your username and password are correct. If you’ve forgotten your password, use the Forgot Password link on the login page. Clearing your browser cache or trying a different browser can also help. If the issue continues, contact support.

Try refreshing the page or switching to another browser. Check your internet connection and disable any heavy extensions. If performance issues persist, it may be temporary server maintenance.

This usually happens when cookies are disabled in your browser. Enable cookies and make sure you check the “Remember Me” option when logging in. Also, avoid using private/incognito mode if you want to stay logged in.

Make sure you’re using the latest version of your mobile browser. Clear your cache and try reloading. If you still face issues, report the bug with your device and browser details so our team can investigate.

These errors are usually temporary and related to server load. Refresh the page or try again after a few minutes. If the error persists, let support know with a screenshot so we can check server-side issues.