› Forums › Cybersecurity & Privacy › How can I cancel my EOS Fitness membership?
- This topic has 7 replies, 8 voices, and was last updated 1 month, 1 week ago by  Leon Tyce. Leon Tyce.
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        Hey, I’m looking to cancel my EOS Fitness membership and I’ve heard it’s not always as simple as clicking a button online. Some people say you have to go in person, others say mailing a cancellation form works, and I’ve even read about needing to send something through certified mail. I don’t want to get stuck with extra charges or have my cancellation “lost in the system.” Can anyone here explain the proper steps to make sure it’s done right? Do I need to give a 30-day notice, and will I still get billed during that time? I just want to avoid surprises and make sure EOS actually processes my cancellation without dragging it out. 
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				EOS doesn’t make cancellation super easy. They require either an in-person cancellation at the front desk of your home club or a written request mailed to Paramount Acceptance. When I canceled, they charged me for the next month because of the 30-day notice rule. Pro tip: get a cancellation confirmation slip or email, because otherwise they can claim “no record.” If you mail it, use certified mail—that way you can prove they received your request. You can’t cancel EOS online. Go to your home gym or send certified mail to their billing company. Always ask for written confirmation, and expect one more billing cycle because of the 30-day notice policy. EOS doesn’t make cancellation super easy. They require either an in-person cancellation at the front desk of your home club or a written request mailed to Paramount Acceptance. When I canceled, they charged me for the next month because of the 30-day notice rule. Pro tip: get a cancellation confirmation slip or email, because otherwise they can claim “no record.” If you mail it, use certified mail—that way you can prove they received your request. Hey, I went through this recently so here’s the rundown. EOS Fitness usually requires you to cancel in person at your home gym or by mailing a written request to their billing company (often Paramount Acceptance). They don’t usually allow a simple online cancellation. When I canceled, I had to give a 30-day notice, meaning I got billed for one last month before it was officially terminated. If you’re mailing your request, send it certified mail with return receipt—that way you have proof they got it. Otherwise, gyms sometimes “lose” paperwork. At the gym, I signed a cancellation form, got a copy, and asked them to email me confirmation. Make sure you keep that documentation. Long story short: cancel in person if you can—it’s faster and harder for them to dispute. If mailing, always use certified mail and keep receipts. That way you won’t get stuck with surprise charges later. Cancellation is done in person or by certified mail, not online. Expect a 30-day notice period, so you’ll likely pay one more month. Always keep documentation for your records. To cancel EOS: visit your club or mail a cancellation letter. Their billing company requires proof, so certified mail is safest. You’ll need to give a 30-day notice, which usually means one last billing cycle. Don’t leave without written confirmation of your cancellation. Hi, best way is in-person at your EOS gym. They’ll have you fill out a cancellation form. Get a copy, and confirm via email too. 
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